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Accessibility statement

This statement was last reviewed on 16 December 2024.

This accessibility statement applies to www.bromleytalkingtherapies.nhs.uk.

This website is run by Bromley Healthcare CIC. It includes information about the Bromley NHS Talking Therapies service, and how to get a referral.

Bromley Healthcare is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

We want as many people as possible to be able to use it. That means you should be able to:

  • Change colours, contrast levels and fonts
  • Zoom in up to 300% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

We've also made the website text as simple as possible to understand, and you can navigate most of the website using just a keyboard.

AbilityNet has advice on making your phone, computer or tablet easier to use, depending on your needs.

Accessibility Toolbar

Located at the bottom of every page is our accessibility toolbar, labelled 'Show accessibility tools' which toggles to ‘Hide accessibility tools’ to stop it from being visible.

Click on the toolbar to view various accessible options, including:

  • Text size
  • Contrast
  • Google translate (we cannot guarantee the accuracy of the translation).

Compliance

This website is fully compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard.

This statement is based on:

  • Technical assessment of the website content management system (CMS), design, layout, navigation and functionality by Frank, our website developers. 
  • Self-assessment of website content (including images and documents) by Bromley Healthcare Communications Team.

Feedback and contact information

We are always looking to improve the accessibility of this website.

If you find any problems or think we are not meeting accessibility requirements, please email: bromh.comms@nhs.net, where your email will be picked up and responded to by the Communications team.

If you need information on this website in a different format like an accessible PDF, large print, easy read, audio recording or Braille, please email: bromh.comms@nhs.net.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).